Reference
Troubleshooting
Common issues with GitHub connection, protection scans, red-team reports, and CLA checks.
GitHub / repositories
Repositories missing after install
- Confirm the relevant GitHub App is installed on the correct org or user account:
Superagent Security for Protection and red-team reports, or
Open CLA for CLA checks. - Re-select repository access in GitHub App settings.
- Open Integrations and verify connection status.
No pull request data
- Ensure the app has pull request and contents permissions.
- Open or update a PR on a connected repo to trigger webhooks.
CLA
Check fails for signed contributor
- Verify the signature is for the current template version hash.
- For org contributions, confirm corporate CLA and org membership read permission.
“Repository not seen by CLA app”
- Open or update a pull request on that repository first.
Red Teaming
Tests not starting
- Confirm the agent and repository targets are configured.
- Check GitHub integration still has access to the repo.
Getting help
- Review Integrations and feature-specific docs
- Contact support from the dashboard footer link when available