COOKIE POLICY

Superagent Technologies, Inc. 1111B S Governors Ave STE 3232, Dover, DE 19904

Last Updated: November 7, 2025

INTRODUCTION

This Cookie Policy explains how Superagent Technologies, Inc. ("Superagent," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our Dashboard at https://superagent.sh (the "Dashboard").

This Cookie Policy should be read together with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

Questions about our use of cookies? Contact us at privacy@superagent.sh.

WHAT ARE COOKIES?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies allow the website to recognize your device and remember information about your visit, such as your preferences and login status.

First-Party Cookies are set directly by Superagent and are used only by our Dashboard.

Third-Party Cookies are set by other companies whose services we use on our Dashboard, such as analytics providers or authentication services. These third parties can recognize your device both when you visit our Dashboard and when you visit other websites.

WHY WE USE COOKIES

We use cookies for several important reasons:

Essential Functionality
Some cookies are essential for our Dashboard to function properly. Without these cookies, you would not be able to log in, access your account, or use core Dashboard features.

Security
Cookies help us keep your account secure by preventing unauthorized access and protecting against malicious attacks.

Performance and Analytics
Cookies help us understand how you use the Dashboard so we can improve functionality, fix bugs, and enhance your experience.

Authentication
If you log in using Google authentication, cookies are used to manage your login session.

TYPES OF COOKIES WE USE

We use the following types of cookies on our Dashboard:

1. Essential Cookies

Purpose: These cookies are strictly necessary for the Dashboard to function and cannot be disabled in our systems.

What They Do:

Authenticate your login and maintain your session
Remember your login status so you don't have to sign in repeatedly
Protect against security threats (CSRF protection)
Enable core Dashboard functionality
Route your requests to the correct servers

Legal Basis: These cookies are necessary to provide the service you have requested (Dashboard access) and do not require your consent under GDPR.

Examples:

Session Cookies: Maintain your login session while you use the Dashboard
Authentication Tokens: Verify your identity when you access the Dashboard
Security Cookies: Protect against cross-site request forgery (CSRF) and other attacks
Load Balancing Cookies: Ensure your requests are routed correctly across our infrastructure

Retention: Session cookies are deleted when you close your browser. Authentication and security cookies typically expire after 30 days or when you log out.

2. Analytics Cookies (PostHog)

Purpose: These cookies help us understand how users interact with the Dashboard so we can improve functionality and user experience.

What They Do:

Track which Dashboard pages and features you use
Measure how long you spend on different pages
Identify patterns in how users navigate the Dashboard
Record technical performance metrics
Help us identify and fix bugs

Third-Party Provider: PostHog Inc.
Provider Location: United States
Provider Privacy Policy: https://posthog.com/privacy

Information Collected:

Pages viewed within the Dashboard
Features and buttons clicked
Time spent on pages
Browser type and version
Device type and operating system
Session duration
Error messages encountered

Legal Basis: Legitimate interest in improving our Dashboard (GDPR Article 6(1)(f)) or your consent, depending on your location.

Retention: Analytics cookies typically expire after 1 year.

How to Opt Out: You can disable analytics cookies through your browser settings (see "Managing Cookies" below) or through PostHog's opt-out mechanism.

3. Authentication Cookies (Google)

Purpose: If you choose to log in using your Google account, Google sets cookies to manage your authentication.

What They Do:

Verify your Google account identity
Maintain your Google login session
Enable seamless authentication between Google and Superagent

Third-Party Provider: Google LLC
Provider Location: United States
Provider Privacy Policy: https://policies.google.com/privacy

Legal Basis: Necessary to provide Google authentication service that you have requested.

Retention: Determined by Google's cookie policies (typically session-based or up to 2 years).

Control: You can manage Google cookies through your Google account settings at https://myaccount.google.com/privacy.

COOKIES WE DO NOT USE

To be clear about what we don't do:

❌ We do not use advertising cookies
We do not track you for advertising purposes or show you targeted advertisements.

❌ We do not sell cookie data
We do not sell, rent, or trade information collected through cookies.

❌ We do not use social media cookies
We do not embed social media plugins or tracking pixels from social networks.

❌ We do not use cross-site tracking
We do not track your activity across other websites beyond our Dashboard.

OTHER TRACKING TECHNOLOGIES

In addition to cookies, we may use other similar technologies:

Local Storage

The Dashboard may use your browser's local storage to save preferences and settings locally on your device. Local storage is similar to cookies but can store larger amounts of data and does not expire automatically.

Purpose:

Remember your Dashboard preferences (display settings, language)
Cache data to improve Dashboard performance
Store temporary data for offline functionality

Control: You can clear local storage through your browser settings.

Session Storage

Session storage is similar to local storage but is automatically cleared when you close your browser tab.

Purpose:

Maintain temporary state during your Dashboard session
Store form data temporarily to prevent loss if you navigate away

Log Files

Our servers automatically record information in log files when you access the Dashboard, including:

IP address
Browser type
Pages visited
Time and date of access
Referring URL

This information helps us analyze trends, administer the Dashboard, track user movement, and improve security.

MANAGING YOUR COOKIE PREFERENCES

You have several options to control cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

Block all cookies
Block only third-party cookies
Delete cookies after each browsing session
Receive notification when cookies are set
View and delete specific cookies

How to Access Cookie Settings:

Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and Website Data
Edge: Settings > Privacy, search, and services > Cookies and site data
Opera: Settings > Privacy & Security > Cookies

For detailed instructions, visit your browser's help section.

Impact of Disabling Cookies

Essential Cookies:
If you disable essential cookies, you will not be able to use the Dashboard. These cookies are necessary for basic functionality, including logging in and accessing your account.

Analytics Cookies:
If you disable analytics cookies, you can still use the Dashboard normally. We will simply not collect analytics data about your usage, which may limit our ability to improve the Dashboard experience.

Authentication Cookies:
If you disable Google authentication cookies, you will not be able to log in using your Google account. You may need to use alternative authentication methods if available.

Do Not Track (DNT)

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. We do not currently respond to DNT signals because there is no industry standard for how to interpret them.

If a universal DNT standard is established, we will reassess our approach and update this Cookie Policy accordingly.

CONSENT AND GDPR COMPLIANCE

For Users in the EU, UK, and Switzerland

Under the General Data Protection Regulation (GDPR) and ePrivacy Directive:

Essential Cookies: Do not require your consent because they are strictly necessary to provide the Dashboard service.

Analytics Cookies: We rely on legitimate interest (GDPR Article 6(1)(f)) to use analytics cookies, balanced against your privacy rights. You can opt out at any time through browser settings.

Authentication Cookies: When you choose Google authentication, you are consenting to Google's use of cookies for that purpose.

Your Rights:

Withdraw consent for non-essential cookies at any time
Object to processing based on legitimate interest
Access information about cookies we set
Lodge a complaint with your data protection authority

For Users in California and Other US States

Under the California Consumer Privacy Act (CCPA) and similar state laws:

No Sale of Data: We do not sell personal information collected through cookies.

Opt-Out Rights: You have the right to opt out of any sale or sharing of personal information. Since we don't sell or share personal information for advertising purposes, no opt-out is necessary.

Do Not Sell Link: We do not sell personal information, so we do not display a "Do Not Sell My Personal Information" link.

UPDATES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in:

The cookies we use
Cookie regulations and laws
Our technology or business practices
Industry best practices

When we make changes:

We will update the "Last Updated" date at the top of this policy
We will post the revised policy on our Dashboard
For material changes that significantly affect your rights, we may provide additional notice through email or Dashboard notification

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

THIRD-PARTY WEBSITES

Our Dashboard may contain links to third-party websites. This Cookie Policy applies only to cookies set on our Dashboard. When you click on links to other websites, those sites are governed by their own cookie policies, which we do not control.

We encourage you to review the cookie policies of any third-party websites you visit.

COOKIE LIST

Below is a summary of the specific cookies we use on the Dashboard. Please note that this list may change as we update our services.

Essential Cookies (Superagent)

| Cookie Name | Purpose | Type | Duration | Provider | |-------------|---------|------|----------|----------| | session_id | Maintains your login session | HTTP Cookie | Session (until browser closes) | Superagent | | auth_token | Authenticates your requests | HTTP Cookie | 30 days or until logout | Superagent | | csrf_token | Protects against CSRF attacks | HTTP Cookie | 30 days | Superagent | | device_id | Routes requests to correct server | HTTP Cookie | 1 year | Superagent |

Analytics Cookies (PostHog)

| Cookie Name | Purpose | Type | Duration | Provider | |-------------|---------|------|----------|----------| | ph_* | Tracks Dashboard usage and analytics | HTTP Cookie | 1 year | PostHog | | posthog_session | Groups analytics events into sessions | HTTP Cookie | Session | PostHog |

Authentication Cookies (Google)

Google may set various cookies when you use Google authentication. For a complete list of Google cookies and their purposes, visit: https://policies.google.com/technologies/cookies

Common Google authentication cookies include:

SID, HSID, SSID - Google account authentication
APISID, SAPISID - Collect information about how you use Google services
NID - Remember your preferences

Note: The exact cookies set may vary based on your Google account settings and authentication flow.

TECHNICAL DETAILS

Cookie Attributes

Our cookies use the following security attributes where applicable:

Secure: Cookies are only transmitted over HTTPS connections (encrypted).

HttpOnly: Cookies cannot be accessed by JavaScript, reducing risk of cross-site scripting (XSS) attacks.

SameSite: Cookies include SameSite attributes to prevent cross-site request forgery (CSRF) attacks.

Storage Location

Cookies are stored locally on your device in your web browser's cookie storage. We do not have access to cookies set by other websites, and other websites do not have access to cookies set by our Dashboard.

CONTACT US

If you have questions or concerns about our use of cookies, please contact us:

Privacy Email: privacy@superagent.sh
General Inquiries: info@superagent.sh

Mail:
Superagent Technologies, Inc.
1111B S Governors Ave ste 3232
Dover, DE 19904
United States

ADDITIONAL RESOURCES

Learn More About Cookies:

All About Cookies: https://www.allaboutcookies.org/
European Commission Cookie Information: https://ec.europa.eu/info/cookies_en
ICO (UK) Cookie Guidance: https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/

Opt-Out of Interest-Based Advertising (not applicable to Superagent, but provided for reference):

Digital Advertising Alliance: https://optout.aboutads.info/
Network Advertising Initiative: https://optout.networkadvertising.org/
European Interactive Digital Advertising Alliance: https://www.youronlinechoices.eu/

Browser Privacy Settings:

Chrome Privacy Settings: https://support.google.com/chrome/answer/95647
Firefox Privacy Settings: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Safari Privacy Settings: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
Edge Privacy Settings: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

END OF COOKIE POLICY